2020 Health & Safety Protocols

Your health and safety is our top priority

*Please check this page regularly for health and safety updates.  Last update 7/09/2020

We understand that the current COVID-19 situation has made us all reconsider our day-to-day routines, our work life, and anything having to do with in-person activities. During all of this, however, the health and safety of our community is our top priority.  We want to express that our team is dedicated to providing timely information and updates on the current status of SupplySide West & Food ingredients North America and is hyper-focused on organizing a safe event space for all involved.

With added health & safety protocols, cooperation from Mandalay Bay and the city of Las Vegas, and a fresh approach to what makes events valuable to our industry, we’re still planning to hold SupplySide West & Food ingredients North America in October. With your health and safety as our top priority, our goal is to deliver the top-notch education, ingredient innovation and networking opportunities that you have come to expect and value from SupplySide.

While full event details and health & safety protocols are still being finalized, you can read about a few of the elements we'll be implementing onsite at this year's event.  Want to see what MGM Resorts (parent organization of Mandalay Bay) is doing to keep visitors safe?  Click Here

Here’s what you can expect with regard to health & safety onsite

A new approach to the education program with digital and in-person offerings

A dedication to crowd density and social distancing standards in accordance with local authorities

Distanced seating in education rooms and theaters

Enhanced deep cleaning and disinfection throughout event & education days

Widespread availability of hand sanitizer stations and masks*

*Masks are required for all guests at Mandalay Bay and all MGM Resort properties across the United States

Installation of plexiglass shields at info counters, help desks, and registration areas

Increased first aid stations and medical personnel


We are minimizing the number of touchpoints at our event by offering non-contact registration options and reminders to maintain physical distancing. We are asking everyone to avoid handshakes in favor of non-contact greetings and are updating floor plans, offering dedicated entries and exits and distancing chairs in conference sessions.

Informa AllSecure is a comprehensive set of enhanced measures to provide everyone who joins our events with the confidence that the highest standards of hygiene and cleanliness are being applied. You’ll notice more frequent cleaning of high-touch areas at our events, as well as hand sanitizing stations and signage encouraging everyone to regularly wash and disinfect their hands.

Our commitment to protect and detect: We are committed to following health authority guidance on screening and working with local authorities to trace and contact attendees, should it be necessary. To protect everyone attending the event, we are asking everyone to wear face masks* and we’ll provide access to a qualified first aid, should they be required.

*At this time, masks are required for all guests at Mandalay Bay and and all MGM Resort properties across the United States.

The SupplySide West & Food ingredients North America (FiNA) 2020 education program will take a new approach incorporating digital and in-person content programming. This approach offers the best of both worlds to help our industry learn and connect in ways that work best for them given the current state of affairs.

We’ve updated our scheduling to optimize our visitors’ ability to engage with all aspects of the SupplySide & Food ingredients North America event. At the 2020 event, visitors will be able to spend more time on the show floor while also being able to participate in more content & education compared to past years.

For more information on the education program, click here.

Although we do not anticipate it at this time, if the current COVID-19 crisis results in the need to postpone or cancel the show, all registered attendees will be notified via email and refunds will be provided for all paid badges that were associated with the official registration for the event.

We are committed to helping you find the right connections and we’ll continue using pre-registration qualification to improve the relevance of visitors at our event. Enhanced targeting will lower the density of attendees but retain the overall quality of the event.

The SupplySide team will send any major event updates or changes via email and also post on the site itself. Please reference this Health & Safety page for the most up-to-date event news. Updates will also be posted on the official social media channels of SupplySide. At the event you can expect to find signage to remind everyone about the measures in place – and updates via SMS and the event app.