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Pre-Show Appointments: September 18 - October 11, 2023
The Primary Contact will receive an email with your company’s assigned appointment time. If you do not receive an email before September 22, please contact us at [email protected].
Appointments during this timeframe will take place over the phone. A SupplySide Representative will call you at the number you provided while confirming your appointment time. A link to the floor plan is provided in the initial appointment email.
During the phone call, a booth will be selected and held on the floor plan. A contract for the booth will be sent to the Primary Contact within one business day of the appointment. Contracts must be signed within 7 business days, or the space will be released.
Once the contract is signed, the exhibitor is now bound to the terms & conditions, including the cancellation policy. A 50% deposit for the booth space will be due within two weeks of client receiving the statement/invoice. By signing the contract, the exhibitor is liable to pay this deposit, even if they cancel before the deposit due date.
Onsite Appointments: October 24 - 26, 2023
Onsite Sales Office Hours:
Tuesday, October 24 9am-5:30pm
Wednesday, October 25 9am-5:30pm
Thursday, October 26 9am-5pm
The Primary Contact will receive an email with your company’s assigned appointment time by September 29. If you do not receive this email, please contact us at [email protected].
Appointments during this timeframe will take place at the Sales Office onsite, booth #7664 on the Expo Hall floor.
When you arrive for your appointment onsite, you will be greeted by a SupplySide West staff member—please give them your company name to check in. You will be added to the queue and your company will be called when a Sales Representative is available.
The 2024 real-time floor plan will be available in the Sales Office for you to view currently available booth locations. A staff member will also be available to help answer questions.
A signed contract is required for any booth space selected. The contract will be sent electronically to the Primary Contact during the appointment. Contracts must be signed onsite using the Primary Contact’s personal device.
Once the contract is signed, the exhibitor will be bound to the terms & conditions, including the cancellation policy and the payment requirements. A 50% deposit for the booth space will be due within two weeks of client receiving the statement/invoice.
We are unable to change appointment times. If you are not available at the designated time, you may either: 1) appoint another representative from your company to select on your behalf; or 2) fill out and submit a Proxy Statement Form.
No, SupplySide will not reserve a booth space on your behalf until your assigned appointment date and time. We recommend submitting the Booth Reservation Form a maximum of 24 hours before your appointment for the best chance at securing one of your preferred spaces.
A booth space will be reserved for you by a SupplySide Representative during your appointment time—you’ll receive an email confirmation of the held space, as well as a contract to sign, within 24 hours of your designated appointment time.
For our events, the invoice is called a Statement—you’ll receive an emailed Statement six to eight weeks after signing your contract. The first 50% deposit is due two weeks after your first Statement is sent to you.
It will take approximately two to four weeks for your signed contract to be reviewed and fully processed by our accounting team—after this is completed, your company will then show up on the 2024 floor plan as “confirmed” instead of reserved, and your company will show up in the exhibitor listing. You will be notified by an emailed statement once the process is completed, giving you access to the Exhibitor Console and the ability to update your exhibitor listing.
Priority Points Program
The SupplySide priority placement system is a collection of dollars spent with specific brands within Informa Markets, which gives you priority status when selecting your SupplySide booth location. Your priority status is based on the total dollars spent with Informa Markets, which includes SupplySide West & Food ingredients North America, SupplySide East, Natural Products Insider and Food & Beverage Insider, during the last three calendar years and the current calendar year, as well as the dollars you have booked with these brands for future months. The priority points deadline for SupplySide West 2024 is July 28th, 2023.
Once this contract form is signed by the Exhibitor and exhibit space is allocated to the Exhibitor by Show Management, the Exhibitor is contracted to the exhibit space. Cancellation requests must be in writing, and agreement by show management to any request for cancellation or reduction of space shall be subject to the following fees: Cancellations and booth downsizes received by June 15, 2024 are subject to a fee equal to 50% of the booth price. Cancellations and booth downsizes received on or after June 16, 2024 are subject to a fee equal to 100% of the booth space. Cancellations will result in forfeit of all exhibitor badges.
Registration for SupplySide West and Food ingredients North America will open in Spring 2024. Be one of the first notified.